Question: first introduction define a little bit on what is the summary of the question what happened. continue indentifying 5 possible reason for the scenario to

first introduction define a little bit on what is

first introduction define a little bit on what is the summary of the question what happened. continue indentifying 5 possible reason for the scenario to happen. conclude using reflection

Scenario Jonathan is a sales manager and he has to supervise 20 people. Yesterday, he was informed that Suzy (one of his salespersons) had a fight with a client. When he was asked by his boss to make a decision about this case, he replied: "I need some time, please let me find out what actually happened first. I promise I will let you know about my decision, once I find out the cause of the problem". Task a. What was the problem in this scenario? b. Try to think of at least 5 possible reasons that could have caused this problem to happen and briefly explain each cause

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