For Each Scenario:

1. compose a description of what you would do and justify your actions, as the case manager responsible for managing this claim.

Include in your answer:

• Reference to any legal, organisational and/or procedural requirements you would need to consider.
• Your view as to whether the claim should be accepted, rejected or initially undetermined.
• What barriers or risks may exist if the worker is able to return to work?
• How would you mitigate these risk?
• How would you decide whether the worker should have a return to work plan?
• What steps would you take to identify suitable duties?
• Develop a return to work program, taking into account the treating practitioner's recommendations. Assume alternative duties are available.
• How often would you review this program? Justify your answer.
• Describe how you will conduct a risk analysis of the return to work program and explain how you will monitor and evaluate the return to work program.
• Locate a Workers compensation claim form online and complete this form on behalf of the employee and the worker. You may be creative relating to employment and wages.

Project - Scenario 1

Administration assistant, Georgia Kelly is 59 years old and has lodged a notice of disability and a claim for compensation for a left wrist injury.

She states she does not remember a specific incident that caused the injury and assumes it might be caused by overuse.

Her employer lodges an employer report form and argues the worker's duties do not include repetitive movement and requests further investigation because the worker has lodged previous sick leave applications for a non-work-related injury.

Attached to the worker's claim form is a prescribed medical certificate certifying the worker fit for alternative duties with a restriction placed on lifting with the left arm.

The doctor also recommends the worker not undertake duties including typing.

The employer does not know if there are any alternative duties available.