Question: For this question we have to write a question and respond based scenario. Only given is scenario in couple sentences. We can write anything we
For this question we have to write a question and respond based scenario. Only given is scenario in couple sentences. We can write anything we want as long as it show the 4 steps to resolve a conflict. a, b, c, and d are need to be answered for this scenario. I appreciate it!
Step 1:
Download the attached document.
Print the attached document.
Complete the attached document.
Step 2:
Read below conflict resolution four (4) steps recommended to achieve solutions to a problem or dispute at work:
Share Facts
Share how those facts make you Feel
Ask and Listen
Find a Win-Win solution to compromise on.
Step 3:
Resolve the below conflict resolution business scenario using the four (4) steps shared above. Fill in the blanks below using the four (4) steps you learned. Make sure that you are as detailed as possible.
Scenario: Towards the end of a day, you see one of your employees taking supplies from the company and leaving their desk with a bagful of paper and other office supplies.
The next morning, you call your employee into your office and begin this conversation:
Share Facts: Evidence (Who, What, Where, When and Why), not opinions
a) I saw.
Share how those facts make you Feel
b) This made me feel that perhaps/maybe.
Ask and Listen
c) Ask ''Please help me understand what happened''.
Now listen: to what the other person has to say and type in a possible answer or scenario
Find a Win-Win solution to compromise on.
d) ''Ok, thanks for explaining. We both want to..
, dont we?
Ok, then would you be open to compromise this way:. ?
Step 4:
Click Submit Assignment in the upper right.
Upload an image or pdf of the completed printed provided Word document.
Then click Submit Assignment to complete the submission.
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