_{Force Field Analysis for Change}

_{Force field analysis is a technique in which you analyze a change and consider the forces that support the change and the forces that oppose the change. The results are then prioritized. You must identify at least 5 forces in both the 'for change' AND 'against change' columns.See example below.}

_{Your assignment: for the scenario given and considering the factors influencing change and resistance, develop a force-field analysis. Do not include cost as a factor.}

_Example:

Implementation of Colour Coded Patient Charts
Driving Forces	Restraining Forces
Easier Filing	Lots of work to colour code all charts
Easier to identify misfiles	Valuable staff time spent on this rather than other activities
Faster chart retrieval	Limited value to the provision of care
Clerical staff would welcome the change	Non-record staff would not see the value in this and would respond negatively
Presents an opportunity to do a quick QA and purge of records	Advent of electronic records will make this of limited value in the near future.

1. _{Draw two columns, with one header running across both.}
2. _{Write the planned change in the header area.}
3. _{Label the left column "driving forces", and the right one "restraining forces".}
4. _{List the forces in the two columns.}
5. _{Be creative but realistic in identifying options.}
6. _{Arrange the forces in order of most important first}

_Scenario

_{A small clinic that operates 5 days/week 8am to 8pm has 7 clerical staff responsible for client registration and ROI. The CEO has investigated many options for identifying efficiencies and expanding the clinic hours. The CEO has identified the solution is implementation of client self-registration kiosks which would allow the clinic to expand the hours 24/7. Considering the viewpoint of the clerical staff, do a force-field analysis of the "implementation of a kiosk".}

_{This assignment is worth 5% of your final mark}