Question: From a quality perspective, a process is said to be a capable process if capacity (supply) exceeds customer demand. I f a process is not
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From a quality perspective, a process is said to be a capable process if capacity (supply) exceeds customer demand.
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If a process is not a capable process, then a good quality engineer is likely to strive for a good Cp before achieving a good Cpk for this process
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In SPC, control charts can be useful in detecting assignable or special cause variations.
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We want control limits to be within the specification limits.
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Specification limits are based on the product specifications set by an organization's well-qualified quality engineer (e.g., a black belt).
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A delivery service that misplaces, on average, two packages per 1,000,000,000 (1-billion) deliveries is operating at six sigma level.
True/False
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