Question: From an Operations Management perspective define Capacity (2 Marks) From an Operations Management perspective define Bottleneck (2 Marks) From your experience (as a Customer, as

  1. From an Operations Management perspective define Capacity (2 Marks)

  1. From an Operations Management perspective define Bottleneck (2 Marks)

  1. From your experience (as a Customer, as an Employee or in your personal life) an observed example of a bottleneck (3 Marks)

  1. Explain specific methods to eliminate or increase throughput through this bottleneck (3 Marks)

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