From the case study: Green cycle Publishing

1. What might practitioners in each phase of the history of OD have focused on as the source of the problem in this situation? a. Laboratory training and T-groups b. Action research, survey feedback, and sociotechnical systems c. Management practices d. Quality and employee involvement e. Organizational culture f. Change management, strategic change, and reengineering h. Organizational effectiveness and employee engagement 2. How might practitioners in each phase have addressed the problem? What actions would they have taken? 3. What would be your preferred next course of action? How does your approach fit with any of the other solutions? If you were consulting with Arthur on the problems or opportunities for organization development interventions in this company, how would you describe and prioritize the main problems? 4. How has your opinion of the history of OD changed after completing this exercise? g. Organizational learning