From the report in point 11, using the values for each service and assume that the Employee to Ridership ratio for that service remains the same in 2021, 2022, and 2023, use the forecasted ridership for each service to estimate the number of employees needed in each year for each service. (See example 5.1 from the textbook).

Number of customers Number of employees Ratio 332,576,000 7,986 218,800,000 8,077 41,644.88 27,089.27 2020 Bus Skytrain (Canada Line) Skytrain (Expo and Millenium Line) SeaBus West Coast Express HandyDART Total Number of customers Number of employees Ratio 140,090,000 4,325 32,390.75 20,330,000 1,810 11,232.04 54,550,000 1,520 35,888.16 2,330,000 200 11,650.00 800,000 80 10,000.00 700,000 142 4,929.58 218,800,000 8,077 2019 Bus Skytrain (Canada Line) Skytrain (Expo and Millenium Line) SeaBus West Coast Express HandyDART Total Number of customers Number of employees Ratio 212,936,800 4,300 49,520.19 32,528,000 1,800 18,071.11 83,461,500 1,500 55,641.00 3,797,900 180 21,099.44 1,352,000 70 19,314.29 1,085,000 136 7,977.94 332,576,000 7,986 Bus Skytrain (Canada Line) Skytrain (Expo and Millenium Line) SeaBus West Coast Express HandyDART Total 2019 212,936,800 32,528,000 83,461,500 3,797,900 1,352,000 1,085,000 332,576,000 2020 140,090,000 20,330,000 54,550,000 2,330,000 800,000 700,000 218,800,000 Number of customers Number of employees Ratio 332,576,000 7,986 218,800,000 8,077 41,644.88 27,089.27 2020 Bus Skytrain (Canada Line) Skytrain (Expo and Millenium Line) SeaBus West Coast Express HandyDART Total Number of customers Number of employees Ratio 140,090,000 4,325 32,390.75 20,330,000 1,810 11,232.04 54,550,000 1,520 35,888.16 2,330,000 200 11,650.00 800,000 80 10,000.00 700,000 142 4,929.58 218,800,000 8,077 2019 Bus Skytrain (Canada Line) Skytrain (Expo and Millenium Line) SeaBus West Coast Express HandyDART Total Number of customers Number of employees Ratio 212,936,800 4,300 49,520.19 32,528,000 1,800 18,071.11 83,461,500 1,500 55,641.00 3,797,900 180 21,099.44 1,352,000 70 19,314.29 1,085,000 136 7,977.94 332,576,000 7,986 Bus Skytrain (Canada Line) Skytrain (Expo and Millenium Line) SeaBus West Coast Express HandyDART Total 2019 212,936,800 32,528,000 83,461,500 3,797,900 1,352,000 1,085,000 332,576,000 2020 140,090,000 20,330,000 54,550,000 2,330,000 800,000 700,000 218,800,000