From Week $8$ Readings & Explorations there are two videos discussing waiting lines. Some interesting facts are brought forward. Watch Video $1$ and select the best answer that provides key points from the video.

Multiple Choice

People do not judge time well when they are occupied with complex tasks. Keeping people busy will make them think the wait time is less than what it is$.$

Waiting in line is more fun if there are distractions to fill the time.

Waiting in line is never enjoyable and customers are dissatisfied if waits are too long.

Waiting in line cannot be avoided due to fluctuation of arrival rates of customers.