Question: Frontline leaders are first-level managers such as supervisors or managers with direct report employees. Based on Shum et al.'s leadership competency model, begin thinking about

Frontline leaders are first-level managers such as supervisors or managers with direct report employees. Based on Shum et al.'s leadership competency model, begin thinking about competencies that are essential for success as a frontline hospitality leader, and those competencies, if under-developed, might "derail" a frontline manager's career.

Based on Shum et al.'s leadership competency model:

1. List the 2-3 competencies that you consider to be "derailers" for a frontline hospitality leader. Why?Just a note of clarification regarding the term "derailer." Derailers are competencies that, if underdeveloped, may result in behavior that leads to career failure. There are certain competencies that must be developed in frontline managers in order to maintain a career in hospitality.

2. List the 2-3 competencies that you consider to be "essential" for a frontline hospitality leader. Why?

Explain your answer and give an example for each competency.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

In 2018, the Westgate Construction Company entered into a contract to construct a road for Santa Clara County for $10,000,000. The road was completed in 2020. Information related to the contract is...

Frontline leaders are first-level managers such as supervisors or managers with direct report employees. Based on Shum et al.s leadership competency model, begin thinking about competencies that are...

Human Resource Development International ISSN: 1367-8868 (Print) 1469-8374 (Online) Journal homepage: http://www.tandfonline.com/loi/rhrd20 Assessing global leadership competencies: the critical role...

What were the relevant procedure steps in "Leadership competencies: qualitative insight into non-profit sport organisations. International Journal of Public Leadership ," Leadership competencies The...

What were the main procedure steps in this research paper? Leadership competencies The competency movement began in the late 1960s, particularly in the work of McClelland (1973). The common...

Int. J. of Human Resource Management 16:9 September 2005 1583- 1599 Global virtual teams: a human resource capital architecture Michael Harvey, Milorad M. Novicevic and Garry Garrison Abstract As...

Management must understand what needs to change. A culture of performance excellence is very different from a traditional management culture. Many traditional practices stem from the fundamental...

International Journal of Health Care Quality Assurance ISSN: 0952-6862 Online from: 1988 Subject Area: Health Care Management/Healthcare Content: Latest Issue | Latest Issue RSS | Previous Issues...

Common Competencies for All Healthcare Managers: The Healthcare Leadership Alliance Model MaryE. Stefl, PhD, professor and chair. Department of Health Care Administration, Trinity University, San...

Please help me with this assignment, 100% human! Reference book George, J. M. (2024). Contemporary management (12th ed.). McGraw-Hill Education. keiser library Syahbinah, S., & Suhardianto, N....

So What Would An Ideal Performance Appraisal Look Like? Jack N. Kondrasuk University of Portland Organizations use many performance appraisal formats, but an ideal form still eludes us. This article...

Berrie Inc. has the following amounts included in its general ledger at December 31, 2014: Organization costs ..................... $34,000 Purchased trademarks ................... 17,500 Discount on...

Your father needs financial guidance on saving for a house and he decides to hire you as his financial advisor. Your family annual income is Ksh. 6,000,000. Given that annual income he tells you that...

Assume a firm has a high operating leverage and sales decrease. Which of the following is true? 1 . The firm has a high proportion of variable costs 2 . The firm has a high proportion of fixed costs...

plants undergo respiration and photosynthesis. Does this mean that plants could maintain the balance between oxygen and carbon dioxide all by themselves? Explain why or why not . do they produce the...

3. Suppose that loan sharks propose legislation to promote their industry. They want a legal right to break the kneecaps of loan defaulters. LOP8

1. HSBC has $1 trillion in assets and operates in about 100 countries. It calls itself the worlds local bank. What business strategies does this phrase suggest? Why might these strategies be...

2. Securitization has spread from mortgages to student loans, auto loans, and credit-card debt. However, few loans to businesses have been securitized, except for loans guaranteed by the governments...