Question: Frontline leaders are first-level managers such as supervisors or managers with direct report employees. Based on Shum et al.s leadership competency model, begin thinking about

Frontline leaders are first-level managers such as supervisors or managers with direct report employees. Based on Shum et al.s leadership competency model, begin thinking about competencies that are essential for success as a frontline hospitality leader, and those competencies, if under-developed, might "derail" a frontline manager's career.

Based on Shum et al.s leadership competency model:

1. List the 2-3 competencies that you consider to be derailers for a frontline hospitality leader. Why? Just a note of clarification regarding the term derailer. Derailers are competencies that, if underdeveloped, may result in behavior that leads to career failure. There are certain competencies that must be developed in frontline managers in order to maintain a career in hospitality.

2. List the 2-3 competencies that you consider to be essential for a frontline hospitality leader. Why?

Explain your answer and give an example for each competency.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

This comprehensive problem involving Miller Design Studio covers all the learning objectives in this chapter and in the chapters on measuring business transaction and measuring business income. To...

Frontline leaders are first-level managers such as supervisors or managers with direct report employees. Based on Shum et al.'s leadership competency model, begin thinking about competencies that are...

The very model of a modern senior manager He's leaving the building, and he's taking Sweetie and Scotty with him,\" reported the deep male voice coming through the cell phone in Anne Baxter's hands....

Management must understand what needs to change. A culture of performance excellence is very different from a traditional management culture. Many traditional practices stem from the fundamental...

Human Resource Development International ISSN: 1367-8868 (Print) 1469-8374 (Online) Journal homepage: http://www.tandfonline.com/loi/rhrd20 Assessing global leadership competencies: the critical role...

What were the relevant procedure steps in "Leadership competencies: qualitative insight into non-profit sport organisations. International Journal of Public Leadership ," Leadership competencies The...

What were the main procedure steps in this research paper? Leadership competencies The competency movement began in the late 1960s, particularly in the work of McClelland (1973). The common...

Int. J. of Human Resource Management 16:9 September 2005 1583- 1599 Global virtual teams: a human resource capital architecture Michael Harvey, Milorad M. Novicevic and Garry Garrison Abstract As...

Common Competencies for All Healthcare Managers: The Healthcare Leadership Alliance Model MaryE. Stefl, PhD, professor and chair. Department of Health Care Administration, Trinity University, San...

Please help me with this assignment, 100% human! Reference book George, J. M. (2024). Contemporary management (12th ed.). McGraw-Hill Education. keiser library Syahbinah, S., & Suhardianto, N....

Practice Assignment: Problem Statement: How good is it? Chapter 1: Introduction Hospitals and other health care organizations have a responsibility to the communities they serve to provide safe,...

Isomers are molecules that have the same chemical formula but different arrangements of atoms, as shown here for two isomers of pentane, C5H12. (a) Do you expect a significant difference in the...

Posters.com is a small Internet retailer of high-quality posters. The company has $1,000,000 in operating assets and fixed expense of $150,000 per year. With this level of operating assets and fixed...

Which of the following statements is a basic element of the auditor s report for a nonissuer? The accounting policies are consistent with those of the prior period. The auditor evaluated management...

Read the articles on journaling and review the template provided. Identify what approach, to journaling, in the articles you found useful and why. Post to the discussion forum that you have reviewed...