Generally, implementing a total quality program is seen to generate business results in the short term b. in the long term 1. When a process is 'out of control, we should search for random variation b. assignable cause c. updated control limits d. improved data 12. The long run average daily proportion of employee absence in a company is 6% (0.06). The company has 320 employees. Which of the following is the controllimit for future daily proportion of absences? (about the notation: Vx stands for the square root of x) a. 6 + 3V (6*(1-6)/320) b. 0.06 3V (06*(1-06)/320) c. 613/06 d. 0.06 0.06/V360 13. The specifications for a critical dimension of a component are 2.00 +/-0.03 inches. What should be the standard deviation of the process for it to be classified as a six sigma process? a. 0.001 b. 0.005 0.0.01 d. 0.06 14. Given a sample of measurements 2.07, 208, 2.03, 2.04, and 2.03 liters, what is the sample mean? a. 2.02 b. 2.05 c.2.07 d. 2.08 15. Given a sample of measurements 2.07, 2.08, 2.03, 2.04, and 2.03 liters, what is the sample range? a. 2.03 b. 0.03 c.2.08 d. 0.05 16. A geological Survey group maintains data on the number of tremors felt each day. To use a control chart for that, an appropriate chart would be a. X-bar and R chart b. p chart c. c chart 17. A health care department maintains data on the proportion of children who get the necessary immunization vaccines (every year). What control chart is suitable for monitoring this? a. x-bar and R chart b. p chart c.c chart 18. In an R-chart, can the lower controllimit be negative? a. Yes b. No c. Sometimes 19. A control chart is developed for samples of size 20, and the LCL UCL) Is (19.98. 20.02). If instead we were to use samples of size 10 and re-compute the controllimits, will the new interval be wider or narrower? a. larger bsmaller can't say 20. What was the problem with Ford Pinto? a. rigged emission monitoring b. sudden acceleration hazardous positioning of fuel tank d. sudden shut off of engine due to design flaw in the start key