Given that you have calculated the following control limits for a p-chart: LCL = 0.02 and UCL = 0.08. Today, you took 10 samples of 20 units each. The first nine samples each had one defect. The last sample had zero defects. What can you conclude? Select one: O a. the process is out of control O b. the process is control O c. the last sample should be ignored because it was "too good" O d. you calculated the limits incorrectly because the LCL must be either negative or 0