Grace was a new copy editor hired by a well-known publishing company in New York. She...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
Grace was a new copy editor hired by a well-known publishing company in New York. She aspired to be a well-known editor and tried to prove her talent and ability to the company. Grace was placed in a team consisting of several employees. Among them was Jim, a senior editor who was very good at his job. She felt that she had made the right decision to join the company. She was so happy and comfortable working with her seniors in the team. Grace and her teammates were also close and often went out together after work. However, the joy was short-lived. After several months of working there, the team organized a party after work at a restaurant. All members of the team were very happy at the party. When it was time to go home, Jim hailed a taxi and offered to share it with Grace. Without hesitating, she accepted Jims offer because she had known Jim tor several months and thought there was no harm. On the other hand, Jim was attracted to Grace since her first day of work. Thus, he thought that that was the best opportunity to make his attraction towards Grace known. While in the taxi, Jim tried to get close to Grace and hugged her. Shocked by Jim's actions, Grace pushed him away and insisted to be let out of the taxi. She hurriedly flagged down another taxi and went home, leaving Jim behind. Horrified, it was then that Jim realized what he had done. Grace was distressed by what had happened in the taxi. Was it something she had said or done? Was what had happened her fault? The next day at work, she did not know how to face Jim. Should she act like nothing had happened? This felt near impossible. Nevertheless, Grace tried to act normally. The moment Jim got into the office, he immediately went to Grace's work cubicle and apologized for his behaviour the night before. Grace felt so relieved! She was determined to forget the untoward incident in the taxi and continue with work with a renewed focus. After that day, however, Jim continued to apologize to Grace every time he bumped into her. He could not shake off his regret. This eventually made Grace uncomfortable, and she told Jim to stop apologizing as she had already forgotten the whole incident. Jim ignored her request, thus making Grace increasingly depressed. This caused Grace to share what had happened between Jim and herself with one of their teammates. As a result, some of the team members lost their respect to Jim and he became aware of these changes. Since then, Jim seemed to be avoided by other female colleagues. Grace gradually decided to start fresh elsewhere; she accepted an offer from another company and left her job. However, she did not feel as happy working at the new place because she felt the tasks given were not challenging. Grace soon regretted her decision of not trying harder to resolve the conflict she had with Jim. In an effort to solve her dilemma, Grace decided to consult a counsellor. CASE STUDY QUESTIONS 1. What should Grace have done instead, before quitting her job? 2. Describe FIVE (5) Conflict Resolution Behaviour. Identify which Conflict Resolution Behaviour demonstrate by Grace in this case study? 3. Based on the case, discuss the effects of conflict on the parties involved with examples. Grace was a new copy editor hired by a well-known publishing company in New York. She aspired to be a well-known editor and tried to prove her talent and ability to the company. Grace was placed in a team consisting of several employees. Among them was Jim, a senior editor who was very good at his job. She felt that she had made the right decision to join the company. She was so happy and comfortable working with her seniors in the team. Grace and her teammates were also close and often went out together after work. However, the joy was short-lived. After several months of working there, the team organized a party after work at a restaurant. All members of the team were very happy at the party. When it was time to go home, Jim hailed a taxi and offered to share it with Grace. Without hesitating, she accepted Jims offer because she had known Jim tor several months and thought there was no harm. On the other hand, Jim was attracted to Grace since her first day of work. Thus, he thought that that was the best opportunity to make his attraction towards Grace known. While in the taxi, Jim tried to get close to Grace and hugged her. Shocked by Jim's actions, Grace pushed him away and insisted to be let out of the taxi. She hurriedly flagged down another taxi and went home, leaving Jim behind. Horrified, it was then that Jim realized what he had done. Grace was distressed by what had happened in the taxi. Was it something she had said or done? Was what had happened her fault? The next day at work, she did not know how to face Jim. Should she act like nothing had happened? This felt near impossible. Nevertheless, Grace tried to act normally. The moment Jim got into the office, he immediately went to Grace's work cubicle and apologized for his behaviour the night before. Grace felt so relieved! She was determined to forget the untoward incident in the taxi and continue with work with a renewed focus. After that day, however, Jim continued to apologize to Grace every time he bumped into her. He could not shake off his regret. This eventually made Grace uncomfortable, and she told Jim to stop apologizing as she had already forgotten the whole incident. Jim ignored her request, thus making Grace increasingly depressed. This caused Grace to share what had happened between Jim and herself with one of their teammates. As a result, some of the team members lost their respect to Jim and he became aware of these changes. Since then, Jim seemed to be avoided by other female colleagues. Grace gradually decided to start fresh elsewhere; she accepted an offer from another company and left her job. However, she did not feel as happy working at the new place because she felt the tasks given were not challenging. Grace soon regretted her decision of not trying harder to resolve the conflict she had with Jim. In an effort to solve her dilemma, Grace decided to consult a counsellor. CASE STUDY QUESTIONS 1. What should Grace have done instead, before quitting her job? 2. Describe FIVE (5) Conflict Resolution Behaviour. Identify which Conflict Resolution Behaviour demonstrate by Grace in this case study? 3. Based on the case, discuss the effects of conflict on the parties involved with examples.
Expert Answer:
Answer rating: 100% (QA)
1 Before quitting her job Grace should have taken the following steps a Clearly Communicate Boundaries Grace should have firmly communicated to Jim th... View the full answer
Related Book For
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts
Posted Date:
Students also viewed these accounting questions
-
The Crazy Eddie fraud may appear smaller and gentler than the massive billion-dollar frauds exposed in recent times, such as Bernie Madoffs Ponzi scheme, frauds in the subprime mortgage market, the...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
Alleghany Community College operates four departments. The square footage used by each department is shown below. Alleghany's annual building rental cost is $320,000 What amount of rent expense that...
-
Refer to the Animal Science Journal (May, 2014) study on the use of ascorbic acid (AA) to reduce stress in goats during transportation from farm to market, Exercise 9.12. Recall that 24 healthy goats...
-
TELUS is a fairly well-known brand name in Canada, yet it's not included among the company's intangible assets . Why not? Do you think the TELUS brand name should be reported as an asset? What would...
-
A researcher hypothesizes that drivers who use cellular phones will get into a greater number of traffic accidents than drivers who do not use these phones. For this example, a. What are the...
-
Consider an experiment with four groups, with eight values in each. For the ANOVA summary table below, fill in all the missing results: Mean Degrees of Sum of Square Source Freedom Squares (Variance)...
-
Assume the following: Sales price and cost of a property are $ 3 , 0 0 0 , 0 0 0 and $ 2 , 1 0 0 , 0 0 0 , respectively, so that the total profit to be recognized is $ 9 0 0 , 0 0 0 . Seller received...
-
Compute FUTA & SUTA Tax: Payroll: $737,910.00 Wages in Excess of $7,000 Cap $472,120.00 SUTA Rate 2.90% Gross FUTA Rate FUTA Credit Rate Maximum Credit Allowed Compute taxes considering FUTA...
-
How do ethical leaders reconcile conflicting interests and uphold integrity while making complex decisions in high-stakes environments?
-
Leonard and Linda Lindsay sold for \(\$ 350,000\) in October 2018 their residence that they had purchased in 2008 for \(\$ 100,000\). They made major capital improvements during their 10 -year...
-
Room rates in rural Bland, Virginia, are $34 per night. Rates in suburban Plainville, Connecticut, are $77 per night. Comparable accommodations cost $89 per night in rural West yellowstone and $96...
-
In 2018, Paula Pierce receives gift property with a fair market value of \(\$ 95,000\) (adjusted basis to the donor of \(\$ 35,000\) ). Assume the donor purchased the property in 2008 and paid gift...
-
Construct Kaisers Ice Cream Parlors demand for labor curve. Explain how many workers per day Kaisers hires. Kaisers Ice Cream Parlor hires workers to produce milkshakes. The table shows the workers...
-
Use an Internet quote service and obtain life insurance premium quotes for $100,000 of term, whole life, and universal life insurance. Base your request on your own age, gender, and health...
-
Jason began trading on 1 May 2020 and prepared his first accounts for the eight months to 31 December 2020. He made the following purchases of assets. 1 November 2020 Plant & machinery 20,000 11...
-
Where are the olfactory sensory neurons, and why is that site poorly suited for their job?
-
Case Summary Defendants-Appellants, Sam Yin (Yin) and Sophia Kung (Kung) appeal from the grant of partial summary judgment in favor of Plaintiff-Appellee, Society National Bank (Society). We reverse...
-
Discuss the defenses of duress, mistake of fact, entrapment, and defense of property.
-
Ames, Bell, and Cole were equal partners in the ABC Construction Company. Their written partnership agreement provided that the partnership would dissolve upon the death of any partner. Cole died on...
-
Who was Phar-Mors flamboyant Chief Executive Officer?
-
Which of the following generally is not considered something of value? 1. Cash, money or checks 2. Airline miles or hotel credits associated with frequent activity (e.g., frequent flier miles) 3. An...
-
Which of the following is not one of the five major categories of fraudulent disbursements? 1. Payroll schemes 2. Expense reimbursement schemes 3. Shell company schemes 4. Billing schemes
Study smarter with the SolutionInn App