Helen runs a small shop where she provides a service. She is able to process an...
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Helen runs a small shop where she provides a service. She is able to process an average of 8 customers per hour. An average of 5 customers per hour seek this service at her shop. What is: a) the probability that Helen will not be working with a customer (no customers) when the shop phone rings? (7 Points) b) the probability of 4 customers in the system? (7 Points) c) the average time a customer spends waiting in line (in minutes)? (6 Points) d) the average number of customers waiting in line? (6 Points) e) the average number of customers in the system? (6 Points) Helen would like to be serving customers 95% of the time. f) What must the arrival rate be in order for Helen to stay that busy? Do not round to an integer. (8 Points) Helen runs a small shop where she provides a service. She is able to process an average of 8 customers per hour. An average of 5 customers per hour seek this service at her shop. What is: a) the probability that Helen will not be working with a customer (no customers) when the shop phone rings? (7 Points) b) the probability of 4 customers in the system? (7 Points) c) the average time a customer spends waiting in line (in minutes)? (6 Points) d) the average number of customers waiting in line? (6 Points) e) the average number of customers in the system? (6 Points) Helen would like to be serving customers 95% of the time. f) What must the arrival rate be in order for Helen to stay that busy? Do not round to an integer. (8 Points)
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a The probability that Helen will not be working with a customer when the shop phone rings can be ca... View the full answer
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
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