Question: Highlight the similarities or differences between the total quality management and the kaizen approach in improving operations. Provide your opinions on the likelihood of resistance

  1. Highlight the similarities or differences between the total quality management and the kaizen approach in improving operations. Provide your opinions on the likelihood of resistance to the implementation of both approaches.
  2. In 2014, General Motor (GM) decided to recall about 1.6 million vehicles worldwide to rectify vehicles in which the ignition can switch to off while the car is running, disabling the power steering and air bags.
  3. Critically discuss recall exercises practised by manufacturers with analytical thoughts?
  4. Critically discuss the value of recall exercises with analytical thoughts?
  5. What are the costs of quality when recall exercises of this nature are carried out?

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