Homework: M2 Assignment 1: Attribute SPC Question 5, Problem 20 Part 1 of 2 HW Score: 16.67%, 10 of 60 points O Points: 0 of 10 Save A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of two errors per itinerary. a. What are the two-sigma control limits for these defects? The UCL, equals and the LCL equals(Enter your responses rounded to three decimal places. If your answer for LCL is negative, enter this value as 0.)