How could the program be improved by using some of the concepts, principles, and components of social cognitive theory?

Some positive role modelling $($either through supervisors who were committed to the performance management process leading by example, or by having senior leaders in the training modelling the training behaviours$)$

Theoretical, textbook based assessment and evaluation as a means of performance feedback.

Repetitive reinforcement through rewards and punishments, highlighting desired behaviours versus undesired behaviours.

Use of passive learning media such as instructional video and$/$or pre$-$recorded lectures. None of the above.