Question: How do you avoid the false promises trap? Foster a cooperative atmosphere where both people are willing to listen to each other and discuss the
How do you avoid the false promises trap?
Foster a cooperative atmosphere where both people are willing to listen to each other and discuss the situation
Leave yourself an escape clause in case you cannot deliver what the customer wants
Respond promptly and effectively to customer needs
Never promise anything you cannot do and allow extra time for unforeseen circumstances
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