Question: How does the DIAD help drivers deliver packages? 2 . What improvements were made in the DIAD V ? 3 . How many times are

How does the DIAD help drivers deliver packages?
2. What improvements were made in the DIAD V?
3. How many times are packages handled by humans once they reach Worldport? Why
is this important?
4. What are end of runway facilities?
5. What kinds of information technologies do you see being used by UPS in this video?
6. Why doesnt UPS use much more powerful and smaller smartphones like the iPhone
or Android?
7. How does UPSs investment in IT help it achieve the strategic business objectives
described in Chapter 1?
8. Why does UPS serve as an example of a Digital firm as described in Chapter 1?

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