Question: How have societal forces like the COVID - 1 9 pandemic and the widespread adoption of touch - screen point - of - sale tablets

How have societal forces like the COVID-19 pandemic and the widespread adoption of touch-screen point-of-sale tablets transformed the culture of tipping in the American food-service industry? Discuss the implications of the shift from a traditional, discretionary tipping system to the prevalence of preset tip options on touch screens. Consider the ethical, economic, sociological, or psychological factors at play, and explore whether 'tipflation (a marketing term for the upward trend in expected tips, from the standard 15 percent of decades past to 20 percent and 25 percent and beyond),' 'tip creep (the spread of touch-screen tipping prompts across the food-service spectrum),' and 'tip fatigue (the backlash from tip-weary diners)' are sustainable trends in the long term. How might these changes impact the dynamics between customers, servers, and restaurant owners?

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