How would you answer Pete ?

reducmg the work force. One of the employees he talked to was Pete Kioko Pete was 53 years old and had a high school education and 25 years of service. For the 12 years that performance appraisals had been used, Pete had always been "poor" or "fair". Kinyanjui decided to keep Pete but felt that his performance had to improve or he should be terminated. The following discussion took place: "Pete", said Kinyaijui, "I have decided to keep you this time because of your seniority and invalid wife. But your performance must improve or you will be the first to go next time." "What's wrong with my work?" asked Pete in surprise. "I've always done what I was told to do. You're the first person in 25 years who's ever said I wasn't doing my job right." "But Pete. that can't be true. You've signed everyone of your evaluations, and they said you were only doing "fair" or "poor work." "Well, isn't that okay?" Questions: 1. How would you answer Pete? 2. How would you explain why Pete was permitte work for so long? 3. What does this case say about employees' reactions to the usual appraisals? Koko's Confusion An operating unit of a refinery was inefficient. When the unit's manager retired, Kinyanjui was sent in to make it more effective, including reducing the work force. One of the employees he talked to was Pete Kioko. Pete was 53 years old and had a high school education and 25 years of service. For the 12 years that performance appraisals had been used, Pete had always been poor" or "fair". Kinyanjul decided to keep Pete but felt that his performance had to improve or he should be terminated. The following discussion took place: "Pete", said Kinyaiju, "I have decided to keep you this time because of your seniority and invalid wife. But your performance must improve or you will be the first to go next time." "What's wrong with my work?" asked Pete in surprise. I've always done what I was told to do. You're the first person in 25 years who's ever said I wasn't doing my job right." "But Pete, that can be true. You've signed everyone of your evaluations, and they said you were only doing "fair" or "poor work." "Well, isn't that okay? Questions: 1. How would you answer Pete? 2. How would you explain why Pete was permitted to do "fair" or "poor work for so long? 3. What does this case say about employees' reactions to the usual appraisals