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Technology as a factor of change To stay competitive in todays world, businesses must always evolve. Evolution requires change. A common way for a company to become more efficient is through the introduction of new technology. Information Technology has drastically changed the landscape of how people operate. Through the use of technology, customers can receive help with a touch of their fingertips. Companies are continuously looking for ways to meet consumer demands in this non-stop moving economy. Barriers to change implementation During execution, barriers can occur that can hinder the progress. Some obstacles that are common loss of job security, individual are predisposition to change, fear of the technology or mistrust in leadership (Quast, 2012). Employees may have the fear that a new technology introduced may replace their role in the future. Many companies are trending towards automation, as this reduces toil and frees up resources for more valuable work. The human that is presently performing the job will no longer be needed. This leads to a fear of the ob security and further fears of the future. Employees may also not welcome the change based on previous experiences. If the last implementation was a disaster, then employees will perceive the current one as such. This will automatically create an air of disdain. This can also lead to mistrust in the leadership team. Poor communication, execution or results can lead employees to mistrust the leaders. With new technology, there are always questions about how performance or stability. If the technology was not tested repeatedly, debugged, or feedback collected from users, then the final product will not satisfy the users. Steps used to facilitate a successful change process A successful change must have a clearly defined purpose. Employees must know of the benefits in order to have buy-in (Palmer, Dunford & Buchanan, 2017). Without buy-in, no change will be successful. Clear communication of the purpose, the reason for the change, and plans must be conveyed to the audience. Dialogue should be encouraged throughout the process, as this will help alleviate any concerns that could lead to resistance. Dialogue can also unearth new possibilities that were not thought of before. This step incorporates the employees voices and lets them feel engaged in the process.