Question: https://www.entrepreneur.com/article/432856 First, READ the accompanying story, Amazon Is Too Big to Listen to Anyone': Dum-Dums Says It Is Losing Millions to Amazon Seller Scam. Then,

https://www.entrepreneur.com/article/432856

First, READ the accompanying story, "Amazon Is Too Big to Listen to Anyone': Dum-Dums Says It Is Losing Millions to Amazon Seller Scam." Then, with reference to Chapter 10 (Operations) and Chapter 14 (Marketing), how do you believe that Amazon can improve the quality of its customer facing operations to improve its customers perception of its Marketing Mix. Include specific application of concepts from BOTH chapters that are most relevant to the case to support your response. Do so in two well constructed paragraphs consisting of 6-10 sentences. Also include citations in the body of your responses and follow with a reference list after the second paragraph.

** PLEASE PLEASE ADD References (APA) IN- CITE CITATTION IN RESPONSE

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