I am looking for following question answer based on the case of FlipKart: Grappling with Product
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I am looking for following question answer based on the case of "FlipKart: Grappling with Product Returns"
1.What are the various reasons that customers may give for returning products?
2.How does a return policy affect consumers' buying choices? What are the different types of return policy leniency that businesses may offer?
3.What measures can FlipKart take to reduce the high number of returns?
Related Book For
Modern Systems Analysis And Design
ISBN: 9780134204925
8th Edition
Authors: Joseph Valacich, Joey George
Posted Date: