Question: I have no time I need all answer together Course customer service 1. Think of someone you know who has outstanding customer-friendly phone skills. Describe

I have no time I need all answer together Course customer service

1. Think of someone you know who has outstanding customer-friendly phone skills. Describe why you have this opinion of that person.

2. If you were hiring a receptionist, CSR, virtual assistant, or telemarketer, what essential phone service skills would you look for in your top candidates? List and describe.

3. In your opinion, which Web-based technology best serves the greater good with today's diverse global customers? Why?

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