I have this case study I need help with . 3 parts the problem , the causes, and the solutions?

PROBLEM-SOLVING APPLICATION CASE DATEN Better Ingredients. Better Pizza. Worst Spokesperson John Schnatter founded Pape John's Pizza in a broom cose in his fatentave the one argest pizza delivery chain in the United States with more than 5.300 corporate and an awesoments Worldwide Papa John's revenues exceeded Stoni 2018 but wete down for ten years in companys se down a spokesperson Schnatter, better known as in south by ha orgelontora set of controversial statements 99 Les take a cow look at the issues facing Papa Joten la ronde PROBLEMATIC STATEMENTS Schnatter told college studen 2013 that is relatingsewe discuss his poor store or het verbortion of the SAT those won for Went Docdont eleve gramina smerunderlying problemFor example ones As interewed Schottera ten time wrote a los 2018 tega takatan SOLAT Michoada con wwys said too much Osterfest controversat terme TPealee Diar Altonale care what caught me Petterto borc tac trocha completo atender a center and Johbe media was soon hundated with Button Papers had rem Od they wou met Adeguage thell mees met | Est Assign AR Schnattet found a new target in 2017. me National Fomale N Papa Johns we gioma of me league at the time that many players were seeing during the nationale rose en police and sodal injustice Again. Schnatter causes controversy because he could not seep his entions les oor According to the Washington Post he said that the NF DOOR Oerstany to stop the piese de Seague TV ratings, wrich in turut sales of his praecause is advertan have done worse a wide supremacist group entrated the remarks and connect Page Johns condemned the group and distance is mis endale tercune cage Desordene company nad to apologize for Schnes de The Nike Dune compared to do te New Yone 103 Schrame was forced to sign as the CESSED eraktione portioneers Nette and not stop in dicenting to be public Dutrage with his statyti terror Tepi John's chantmetine see the green Modeling ang man fra to African American Pie marketing agency terminato Hondere Bercado design as the company's earman 04 der PAPA JOHN BATTLES PAPA JOHNS Seattes et granti Acreenit 2013. and the role stock and daricesco Scato stop the bleeding the board of director ook mot la boxes and Co coin de naar de stacholders 106 Papeon would not go 94 and took out a trage rewspaper ad fecung Papeu ne sun. The wenta reude press releases. He articles and public filing Papa John's and Senter fenched eement 2015 to resolve many of the bains or coctention. As a result of the agreement. Shater willen om te Pape John's board of directors and come Ingatan agenis former company ust. Moreover, the founder Sty to assert new legal claims companys targest individual shareholder owning a 19% stake 109 Page THE COMPANY'S CONTINUED STRUGGLES Papa John's continues to reel under negative publicly eventer Schnattersenie The company as ciosed over 100 locations in the past year while competitors such as Deninos and Pizza Hut have opened new ones that also been forced to assist suffering franchisees by providing royalty telet and other types of subsidies, further deteriorating the company's bottomine APPLY THE 3-STEP PROBLEM SOLVING APPROACH TO OB Use the Organizing Framework in Figure 36 and the Sheo Problem Solving Approach to the identity routs processes and outcomes relative to this case STEP 1 Define the problem A. Look flist at the outcome box of the Organizing Framework in Figure 36 to hep Identify the mportant promin this case Remember a problem is a gap between a desired and current state State your probiem sagap and be to consider problem atalhe levels more than one desired outcome is not being accomplished decide whicone is most important and focus on it for steps 2 and B. Cases have key layers and problems are generally viewed from a player's perspective. You need to determine from whose perspective employee, manager team or the organization-you're defining the mom Another cases whether you choose the individual or organizational event that can make a difference cre details in the case to determine the key problem. Dall'assume Infer, or create robum that included in the casete Only use what is provided in the case Recharge Ang STEP 2: Identity causes Using material from this chapter and summarized in the Organizing Framework dertly what we the causes of the problem you identified in Step Remember, causes tend to appear in ether the inputs or Processes boxes A Start by looking at the Organig Framework Figure 36 and determine which person factors any, are most by causes of the defined problem for each cause explain why or how it causes the problem Asking why tienes more likely to lead you to root causes of the problem. For example, do particular individual oferences on Sche possesses help explain the problem you defined in Step 17 Forow the same process for station factors. For each ask yourselt wys causes owing the process of asking why multiple times, you are key to arrive at a more complete and accurate int of causes. Agar look to the Organizing Framework for guidance C. Now consider the Processes box in the Organizing Framework Arany Brocesses at the Individual groteam organizational level potential causes of your defined problet it certainly seems Schnatters emotions are notable aspects of his experience and predicament. Do they help explain the problem defined in Step 17 What about the board and their governance of Papa John's What about the fact that Schnatter is significant shareholder in the company For any process you considerask yourse, why the cause Again, do this for several tention to anive at the root causes D. To check the accuracy or appropriateness of the cause be sure to map them onto the dethed proband can the link or cause and effect connection STEP Recommend solutions Make recommendations for solving the problem, considering whether you want to resolve it sovet orchive Which recommendation is desirable and faste A Gven the causes dentified in Step 2. what are your best recommendation Une mame cant charita best suite the cause menet to consider the CD in Action and Applying O nos, because these contaminants what others have done Details of this case for instance describe Now he's tard is concerned and has mave changes rann