I knew what I had to do. I had to stand at an access gate all day
Question:
I knew what I had to do. I had to stand at an access gate all day on my own and check staff passes. I was prepared for the boredom but I didn't bring a water bottle. Can you believe it? I wasn't given a break for six hours! By then I was really looking forward to some relief. You would think that these managers would learn something about people's basic needs. In this situation I needed to keep warm and dry. A folding chair would have made all the difference. A drink and an opportunity to go to the bathroom would have been welcome! In terms of the hierarchy of needs, I wasn't expecting self- actualization but I was hoping to have my physical needs met by being given scheduled breaks and possibly having my job rotated, In fact by the time my shift was over for the day, my supervisor had long left the scene.
Event Volunteer
How could this person's needs be better catered for?
Are there any strategies for helping to motivate this volunteer?
What leadership approach would you take to managing your event team?
Is a different approach needed for managing paid staff and volunteer staff? Explain.
Explain one way in which you would energize your staff or celebrate success.