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II$.$ Project Requirements CISY $4425$ Systems Analysis & Design

Course Project

I. The Case

Great Motel is a family owned motel that was founded in $1970$s$.$ It has fifteen employees.

The annual revenue in the past several years was about $$2\mathrm{.}5M.$

Currently, Great Motel uses limited computer technology. The motel owner uses Microsoft

Excel for simple bookkeeping, and a $10-$year old POS for day$-$to$-$day operations. The reservation

process, customer check$-$in$/$check$-$out and payment, housekeeping management, supplies

purchasing, payroll, and other business processes rely mainly on paper work. The business

processes in the motel owner's mind are described as follows.

Customer services:

Reservation.

Check$-$in and check$-$out services.

Special needs services

Supplies purchasing:

The motel purchases supplies through supplies vendors.

The owner needs to make the orders.

Upon the arrival of an order, the owner needs to check it and signs the receiving form.

It has its own inventory, and the owner needs to check inventory on the daily basis.

Scheduling and payroll:

The owner makes weekly scheduling for the employees.

The schedules can be adjusted on the daily basis.

Each week the owner writes a check to pay each employee's wage.

Housekeeping management:

Housekeeping $($cleaning$)$ jobs are recorded by the employees.

The details of housekeeping jobs include the responsible employees, availability of rooms

and damages$/$repairs$.$

Cash flow management:

The owner keeps journals for every money transactions.

She counts accounts receivables, account payables, and cash on hand from time to time to

manage the cash flow.

The owner is seeking a commercial software system to automate these business processes.

Also, the motel is attempting to invest in marketing to promote the motel and attract more

customers.

You are acting as an information system analyst to help the owner of Great Motel to analyze

the system and design a computerized system.

$($Hint: You will learn the concepts of BPA and BPI for systems analysis and design in Chapter $3.$

For this project, BPA is to automate all the business processes of Great Motel, and one of the BPI

opportunities is to add Marketing business process for Great Motel. To be creative, please feel

free to make your own assumptions and suggestions for Great Motel to improve the information

system.$)$

Deliverables of the Project:

I. Midterm presentation $($PPT$)($The part in Blue is the Group Part, and the part in Red is

the Individual Part$)$

$($A$)$ The As$-$Is system of the information system related to the business processes you are

investigating.

$($A$1)$ Context diagram $-$ the general context of the business

$($A$2)$ Level$-1$ diagram $-$ major business processes

$($A$3)$ Level$-2$ diagrams $-$ detailed business processes

$,$ Each group member presents Level$-2$ DFD for a process in the Level$-1$ DFD$.$

$($Note: If a student chooses to work on Level$-2$ DFD for a BPI business process, she$/$he does not

need to do this $($A$3)$ task because this BPI business process does not exist in the As$-$Is system.$)$

$($B$)$ The To$-$Be system of the information system to improve the business processes.

$($B$1)$ Context diagram $-$ this should have a difference from the as$-$is context diagram. Highlight

the differences with color.

$($B$2)$ Level$-1$ diagram $-$ this should have differences from the as$-$is Level$-1$ diagram for BPA

and BPI. Highlight the differences with color.

$($B$3)$ Level$-2$ diagrams $-$ detailed business processes of the newly added process.

Each group member presents Level$-2$ DFD for a process in the Level$-1$ DFD$.$

Each Level$-2$ DFD includes the business process descriptions $($see examples in Appendix

C of the textbook or Chapter $4$ PPT$)$

$($C$)$ Summarize the differences between the As$-$Is system and the To$-$Be system for BPA and

BPI