Question: I need help with 3 scenarios, please let me know. Overview: Congratulations! You have just been promoted to supervisor at Coffee Bistro. In honor of
I need help with 3 scenarios, please let me know.
Overview:
Congratulations! You have just been promoted to supervisor at Coffee Bistro. In honor of your new position, you deserve a little celebration. Mix yourself a tall double mocha latte with extra whipped cream and sit a spell while you think about that extra 50 cents an hour youll see on your next paycheck. Oh! Sorry to bother you. Now that youre the supervisor, some people's issues at Coffee Bistro need to be resolved. Read through each scenario and determine if you think it is harassment or not. You DecideIs this Harassment?
1. Youve hired a new barista, Melissa. Shes attractive and single. Your other day shift barista, Mark, also single, has asked her out on a date. Is this harassment?
2. Melissa said no but Mark asked her out again. Still, no one is complaining. Is this harassment?
3. What if Mark is Melissas immediate supervisor? She keeps saying no but Mark is persistent and asks her out again. Is this really a problem? Guys ask for dates all the time; if youre not persistent, you never get the girl, right? Is this harassment?
4. Tom has been with you for years. Hes a great barista and an asset to the organization with his outgoing personality. He affectionately calls the women in the Bistro his girls and will occasionally give one of them a hug. This seems to be a stress relief for everyone in the cramped workspace. The atmosphere actually improves when Tom is at work and everyone smiles. Is this harassment?
5. You recently hired a new team member, Sarah. Yesterday, Sarah came to you complaining that she didnt like being referred to as one of Toms girls, and when she asked you to talk to Tom; you explained that it is just the way Tom is. He doesnt mean any disrespect and besides, everyone else enjoys Toms camaraderie. Sarah just needs to get used to him. Right? Is this harassment?
6. Edward is a longtime customer. He stops by Coffee Bistro every morning for his regular skinny vanilla latte with a double shot. Hes always been friendly with the women at the Bistro and granted, sometimes he does go a bit too far with his comments. Normally they just ignore him, so you have not need to worry. Today, though, he said something to Melissa that made her blush and afterward, she was agitated and had a difficulty completing her work. You saw her talking to one of the other women on staff, and now she has come to you saying that Edward had really gotten out of line this time and she doesnt want to make his coffee anymore. You explain to her that he is a customer, not an employee, and you cannot control the behavior of non-employees. Besides, the customers always right. Arent they? Is this harassment?
7. We finally solved the Edward problem and things seem to be going smoothly. Today, though, a young man came to the Bistro drive-up; and while Lisa, our new team member, rang up his cappuccino, he said something outrageous and threatened Lisa in a way that left her trembling after he was gone. He was here only a few minutes and you have never seen him before. Is this harassment?
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