Question: I need help with an introduction to present the Operation Strategic plan for The Sweet Password: S.No Activity & Objective /KPI Strategy 1. Product Development

I need help with an introduction to present the Operation Strategic plan for The Sweet Password:

S.No Activity & Objective /KPI Strategy
1.

Product Development - R&D

KPI - New Product development & Costing

a) Samples & Prototypes

b) Tasting & Feedback

c) Benefit / Cost Analysis

1. In-House R&D & Products development trials

2. Raw Material Supplier development

3. Samples/Prototypes Development -in house

4. Feedback Market response - Third-party data

5. B/C analysis & Licence obtaining from authority.

2

Manufacturing -Core operations

KPI - Product Manufacturing Capacity & Facility

a) Production Planning & Control

b) Manufacturing Equipment & Maintenance

c) Manpower Management

1. Define Manufacturing capacity - Purchase & Establishment of manufacturing equipment in a rented facility.

2. Manpower management for production activities. 2 Shift operations.

3. Process Streamlining with less wastage & continuous improvement to reduce cost.

3

Supply Chain - Strategic sourcing

KPI - Procurement & New SUpplier development

a) Procurement of existing raw materials.

b) Identification & development of cheaper & reliable sourcing locations.

In - House Supply chain & strategic sourcing team for regular procurement of raw materials & spares & to develop new material suppliers in a cost-efficient way. Also Inventory Planning & control.

Manpower 2

4

Logistics - Packaging & SHipping

KPI - Packaging & Shipping -OTD

a) Maintain OTD (on-time delivery)

b) Packaging, warehousing & SHipping

To maintain OTD packaging & shipping within the country will be done by Sweet password. International shipping will be done by the development of DC centers at various locations on an annual contract basis on a rent basis.

Dispatch Management. Manpower 2

5

IT - ERP

KPI - Data & Information Management

a) ERP data upload - work orders, shipping orders, etc.

b) Printing of Packaging labels & Regulatory /Product information.

In House ERP control to be set up with different levels of access to data entry and retrieval at different levels of seniority. MIS of production & Printing of labels & product information to be controlled by ERP -IT system. Manpower 1- 2
6

Quality Management

KPI - Quality Control & Assurance

a) In-Process & product Quality

b) Customer Grievances Handling

A quality team of not more than 5 people to supervise the quality of every batch manufactured & record information for up to shelf life of products in the market for grievance handling.

7

Utilities - Maintenance

KPI - Equipment well being & Continuous Operation

a) Utilities to machinery, air, water, electricity, etc.

b) Maintenace of equipment, power failure backup, etc,

In House Utilities & Maintenance team of 3 people only to ensure continuous and smooth operations of types of equipment. all necessary utilities are provided to machines. Backup for power or compressor failures & immediate remedy for it.

I just need help with an introduction of this chart for operation strategic planning

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