Question: i need help with the process and formula. please explain how you get the answer. Using these givens to answer the question that follows: Arrival

i need help with the process and formula. please explain how you get the answer.
Using these givens to answer the question that follows: Arrival rate: 4.5 calls per minute, Service rate: 6.7 calls per minute. In a single- server model what is the time in line (Minutes)Step by Step Solution
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