Question: i need help with the SMART goal J L M N A B E F G H 1 1 You are the Housekeeping Manager for
i need help with the SMART goal
J L M N A B E F G H 1 1 You are the Housekeeping Manager for the Frost Hotel. The following are the results of your department for January 2 Your General Manager has asked for your analysis of the performance, and your recommendations to improve it using SMART goals. 3 4 Actual Variable Budget Variance 5 $ CPOR $ CPOR 6 Rooms Occupied 7650 7650 7 8 Housekeeping Man Hours 0.5 4207.5 $ 0.55 3825 $ 0.50 $ 382.50 9 Housekeeping Wage Rate 10.5 10.65 10.5 $ 0.15 40 10 11 Guest Amenity Expense 1.65 $ 13,387.50 $ 1.75 12622.5 $ 1.65 $ 765.00 12 Cleaning Supplies Expense 0.85 $ 5,737.50 $ 0.75 6502.5 S 0.85 $ (765.00) - 13 Linen Expense 1.05 $ 8,032.50 $ 1.05 8032.5 $ 1.05 $ 14 Terry Expense 1.25 $ 11,475.00 $ 1.50 9562.5 $ 1.25 $ 1,912.50 15 16 Required: 1 17 For each line item, calculate the CPOR variance between Actual and the Variable Budget in Column above 18 20 19 For each line item, prepare a SMART goal you would ues to improve performance 20 USE THIS AREA SMART 21 SPECIFIC 21 22 22 MEASURABLE 23 25 ACTIONABLE 24 RELEVANT 25 TIME BOUND 26 26 27 28 29 30 31 32 33 34 35 To the line item What are you measuring to measure improvement What step(s) EXACTLY will you be taking Make sure the action is relevant to the cost line item By when will this action be taken J L M N A B E F G H 1 1 You are the Housekeeping Manager for the Frost Hotel. The following are the results of your department for January 2 Your General Manager has asked for your analysis of the performance, and your recommendations to improve it using SMART goals. 3 4 Actual Variable Budget Variance 5 $ CPOR $ CPOR 6 Rooms Occupied 7650 7650 7 8 Housekeeping Man Hours 0.5 4207.5 $ 0.55 3825 $ 0.50 $ 382.50 9 Housekeeping Wage Rate 10.5 10.65 10.5 $ 0.15 40 10 11 Guest Amenity Expense 1.65 $ 13,387.50 $ 1.75 12622.5 $ 1.65 $ 765.00 12 Cleaning Supplies Expense 0.85 $ 5,737.50 $ 0.75 6502.5 S 0.85 $ (765.00) - 13 Linen Expense 1.05 $ 8,032.50 $ 1.05 8032.5 $ 1.05 $ 14 Terry Expense 1.25 $ 11,475.00 $ 1.50 9562.5 $ 1.25 $ 1,912.50 15 16 Required: 1 17 For each line item, calculate the CPOR variance between Actual and the Variable Budget in Column above 18 20 19 For each line item, prepare a SMART goal you would ues to improve performance 20 USE THIS AREA SMART 21 SPECIFIC 21 22 22 MEASURABLE 23 25 ACTIONABLE 24 RELEVANT 25 TIME BOUND 26 26 27 28 29 30 31 32 33 34 35 To the line item What are you measuring to measure improvement What step(s) EXACTLY will you be taking Make sure the action is relevant to the cost line item By when will this action be taken
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