Question: I think I solved it, but the rounding is causing me problems? I included my work at the end. Please let me know what I

I think I solved it, but the rounding is causing me problems? I included my work at the end. Please let me know what I am doing wrong.

I tried 0.097, 0.098, 10.000 and none of these were the answer.

Each day, a FedEx competitor processes approximately 75,000 shipments. Suppose that they use the same Service Quality Index as FedEx and identified the following numbers of errors during a 5-day week (see the "FedEx: Measuring Service Performance" box). These values are hypothetical and do not reflect any real companys actual performance.

Description Weight Number of Errors
Complaints reopened 3 110
Damaged packages 10 18
International 1 108
Invoice adjustments 1 283
Late pickup stops 3 206
Lost packages 10 4
Missed proof of delivery 1 22
Right date late 1 755
Traces 3 118
Wrong day late 5 20

Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places.

Service Quality Indicator (SQI): 0.0979 rounded to 0.098 ( is my answer) my work is below

75,000
A B C D
Description Weight Number of Errors A/38 B*C
Complaints reopened 3 110 0.0789 8.6842
Damaged packages 10 18 0.2632 4.7368
International 1 108 0.0263 2.8421
Invoice adjustments 1 283 0.0263 7.4474
Late pickup stops 3 206 0.0789 16.2632
Lost packages 10 4 0.2632 1.0526
Missed proof of delivery 1 22 0.0263 0.5789
Right date late 1 755 0.0263 19.8684
Traces 3 118 0.0789 9.3158
Wrong day late 5 20 0.1316 2.6316
Totals 38 1644 1.0000 73.4211
73.4211 divided by 75,000 * 100
75000
0.0979
round your answer to three decimals places

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Accounting Questions!

Q:

Confirming Pages C H A P T E R 19 Analyzing Information and Writing Reports Chapter Outline Using Your Time Efficiently Analyzing Data and Information for Reports Identifying the Source of the Data...

Q:

Part 1. Write two well developed paragraphs about the material. Restate the material in a summary, an outline, or simply take careful notes. Part 2. Your own personal reflections on or reactions to...

Q:

Find attached Ingredients: Water, MCC, Salt, Nicotine, pH regulator, sweeteners and flavours I am wondering why the decision to go with LYFT. I understand migrating to LYFT would be easier from sells...

Q:

do not provide answer from other postings This question is based on the case study entitled "The Blue Spider project", which appears below. After the final testing and the programme report were...

Q:

1. Situation In this section of the case analysis, you will focus on identifying situational aspects that have led to the situation being reported in the case. These aspects should include relevant...

Q:

Below are two case studies, I want answers to the following case study CASE STUDY 1 Health Care Partners, Inc. Background Health Care Partners (HCP) was a 40-year-old company providing health care...

Q:

Steve Raucci Please Read Please Summarize and use theses in summary. How would you best describe Steves management style? What was the most surprising thing about the case? What would have done if...

Q:

If 12.39 g of Urea (CN_(2)OH_(4)) are produced when 8.87 g of Ammonia react completely with Carbon dioxide gas, what is the percent yield for this reaction? 2NH_(3)(g) + CO_(2)(g) CN_(2)OH_(4)(s) +...

Q:

The Blue Spider Project "This is impossible! Just totally impossible! Ten months ago I was sitting on top of the world. Upper-level management considered me one of the best, if not the best, engineer...

Q:

1 MBLEPMY OCTOBER/NOVEMBER 2017 CASE STUDIES CASE STUDY 1 THE BLUE SPIDER PROJECT \"This is impossible! Just totally impossible! Ten months ago I was sitting on top of the world. Upperlevel...

Q:

Konerko Industries had the following transactions. 1. Borrowed py $50,000 from the hunk by signing a note. 2. Paid py $cash (or a computer. 3. Purchased py $7,000 of supplies on account. Instructions...

Q:

Use the information below to complete the Operating section of a Statement of Cash Flows 2021 2022 10,000 20,000 14,000 22,000 Inventory 28,000 25,000 2,000 Prepaid Ex 4,000 A/P 12,000 16,000 Cash...

Q:

The Dodd - Frank Wall Street Reform and Consumer Protection Act accomplishes its goals by Multiple Choice creating numerous new federal agencies to regulate and reform banking and securities...

Q:

The benefits of using internal marketing research providers include research method consistency, shared information across the company, lower research costs, and ability to produce actionable...

Q:

2. Define communication.

Q:

2. Analyzing Cultural Patterns. Find a text or speech that discusses some intercultural or cultural issues, and analyze the cultural patterns present in the text. Consider, for example, the I Have a...

Q:

f. What was your neighborhood like? Discuss your answers with classmates. Analyze how your own cultural position is unique and how it is similar to that of others.