Identified a four-step model for understanding and managing change (p. 20). (1) Identify the need for change, (2) Plan for implementing the change, (3) Implement the change, (4) Evaluate the change. When the Nurse Manager initially decided to transition the nursery to the use of glucose gel, how could she have used this four-step model? Be specific about what each step should have looked like if she had used this 4-step process.