Question: identified gaps in system performance: scenario 1: Leave requests are being incorrectly categorised and recorded.The person requesting the leave nominates the type of leave it

identified gaps in system performance:

scenario 1:

Leave requests are being incorrectly categorised and recorded.The person requesting the leave nominates the type of leave it is, but generally has incomplete knowledge to do this correctly. Type of leaven taken is therefore being recorded incorrectly, with repercussions for individual entitlements and business profitability.

scenario 2:

Poor detection and distribution of information regarding changes in award pay rates. This creates the need for back pay, causing employee dissatisfaction and putting pressure on the organisations cash flow.

Please give any solutions for each scenario. (could be in the realm of the system itself or supporting policies and procedures)

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