Question: Identify a few performance metrics for reverse logistics. Why are traditional performance metrics inadequate in capturing the reverse logistics objectives? If you were designing and

  1. Identify a few performance metrics for reverse logistics. Why are traditional performance metrics inadequate in capturing the reverse logistics objectives?
  2. If you were designing and implementing a reverse logistics process for your firm, what are the key factors you would consider for implementation, and why?
  3. Distinguish open-loop and closed-loop reverse logistics systems.
  4. Discuss the recovery options hierarchy.

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