Question: Identify a true statement about making a service fail - safe. It focuses more on compensating for service errors. It encourages customers to engage in

Identify a true statement about making a service fail-safe.
It focuses more on compensating for service errors.
It encourages customers to engage in emotion-focused coping.
It is performed through in-depth interviews of lost customers.
It is the most important service quality dimension across industry contexts.
Identify a true statement about making a service fail-safe. It focuses

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