Identify the numbered fragments that do not create or contribute to a conversational tone. When I first arrived at our agency almost four years ago, I could not have imagined how much I would learn by working here. It took little more time than I'd expected, but the day for here. (1) Now. My supervisors have prepared me. (2) Helped me. And I'm ready. (3) Ready to be in charge of my own customer accounts. (4) Ready to use what I've learned. (5) And ready to make our agency number one.

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