Identify the steps that employees at Fast Food follow in completing a work cycle (e.g., from taking an order to delivering a product). Is there improvements that might be made, particularly steps that might be eliminated or streamlined? What are the interaction and mood of the workers. Are they stressed, or are they more relaxed? Does it seem these workers like working with each other? What are some conflicts they have. How do they get conflict resolved? How can people tell who is in charge here? How do the other workers respond to this person's directions?

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Answer To address this question effectively youll need to conduct observations and potentially interviews at a fastfood restaurant to understand the w... View the full answer