Idle production capacity for services is defined as

a situation where the demand for a service exceeds the availability of service providers and as a result, no senv

those times the manufacturing of a good is stopped due to poor customer service.

a situation in which a service provider is available but there is no demand for the service.

integrating the service component of the marketing mix with efforts to influence consumer demand.

the reduced effectiveness of one service provider serving multiple clients to the same time.