If ABC Corp. utilizes "gatekeeping" for returns from customers, what is ABC doing?

Select an answer:

• outsourcing returns to a third-party recovery facility that will determine if the product is returned to ABC or disposed of

• screening returns at the source to determine if the product can be returned to stock without entering the logistics network

• avoiding defects in the manufacturing, warehousing, packaging, distribution, or shipping steps in the supply chain

• establishing specific locations within their distribution centers that only handle returns from customers