Question: If you answer both I will give thumbs up For each mini-scenario, identify the best matching entry in the right column. Mini-scenarios Answer I. Santander,


If you answer both I will give thumbs up
For each mini-scenario, identify the best matching entry in the right column. Mini-scenarios Answer I. Santander, a reputed organization in the banking and financial sector in Argentina operates its branches in foreign countries such as Cuba, Mexico, Venezuela, Spain, the United States of America, Germany, and Poland. Assume Santander hires local citizens at branch offices to serve local customers in a specific country. For example, Example I illustrates for their branch office(s) in the USA, they would hire US citizens to serve the needs of corporate and individual customers in the US. Similarly, for their branch office(s) in Poland, they would hire Polish citizens to serve the needs of corporate and individual customers in Poland. II. Assume that ZFS, Zenith Financial Services (Ghana), separates back-office jobs (e.g., processing and verification of portfolio management applications) from front-office jobs and moves these back-office jobs to another location in Ghana. Assume that both front-office and back-office jobs are performed by different employees hired by ZFS, and none of these jobs are contracted out to another vendor. III. An airplane manufacturer outsources the production of products to several vendors across the globe. IV. Hulu issues an open call to the public to develop a movie recommendation algorithm, and the winning entry is used to recommend movies to customers. V. Pepsi, USA outsources virtual collaboration services to Cisco, USA. In the quality context, this is USA's presidential honor for performance excellence. It was established by the U.S. Congress. It is awarded in different categories such as manufacturing, non-profit, small business, etc. a. The Quality Award of 6 sigma b. ISO 27001 Standard or Certification c. CMM Certification d. The W. Edwards Deming Trophy e. Malcolm Baldrige Award
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