if you may please help me with this questions , they are all related to each other

5 points Which statement is part of the Cell phone courtesy? Make calls during courtrooms Keep your voice loud Use standard ringtone Take one call only during workshop services Standard parts of a letter are: 5 points The date, inside address, Salutation, body, complimentary closing O Writer's name and job title O All of the above When attending funerals: 5 points Check with a family member to determine what types of food may be needed. A card expressing sympathy and offering to help is always appreciated. A letter of condolence is comforting at this time All of the above 5 points Milestone birthdays of business associates should generally be recognized If you are a fellow employee, a card is sufficient If you are the supervisor, then a small gift would also be appropriate with the card. If you are friends in addition to being colleagues, you may wish to take your friend out for lunch in addition to sending a birthday card O All of the above. 5 poir To convey a positive impression when recording a greeting for your business phone, keep it short; include your: Full name, the company name. Company affiliation, telephone number O A brief message O All of the above When choosing office stationary: 5 poir The company letterhead should have a O matching envelope that fits the folded letterhead exactly. Employees may use letterhead paper for personal notes of congratulations to other professionals but not for purely personal correspondence. The best choice for important correspondence is watermarked, rag- content paper. White or off-white paper with black ink for the lettering is preferred. 5 points Before you visit someone in the call ahead to find out the Hospital, cleaning hours. Home, lunch hours. Hospital, hospital's visiting hours. Break, lunch hours. you are to the ill or injured 5 points person, it is to talk openly about the situation of illness. The closer, the most difficult The closer, the easier The furthest, the most difficult The furthest, the easier If you are a patient, what should you 5 points do prior to checking in to the hospital? Check your insurance policy Bringing Magazines and books is recommended Bring appropriate clothing All the above 5 points When writing a letter, all the below mentioned statements are wrong, EXCEPT: There is no need to use titles. Use titles appropriately, because some people have worked very hard to earn them. Salutations are always informal. O You can personalize a business letter and avoid using the company's logo. Using a phone during dining out: 5 points It's inappropriate to use the cell phone with a guest with you on the same table. Apologizing and leaving dining area to take necessary calls. It's appropriate to use the cell phone with a guest with you on the same table. Both A & B. 5 points Being prompt in writing thank-you notes is important; they should be written within ........ after the event. Three days Less than one week A week or ten days Two weeks 5 points Terminating a call is as important as beginning it for leaving a favorable final and often lasting impression: The one who places the call should be the one who ends it. Ending the call should not be done suddenly, the person ending it should inform the other person that the conversation is coming at its end. Effective phrases for ending are like Thank O you for calling, I appreciate your call, It was nice talking to you... When call is disconnected, it's the O responsibility of the one who called to call back. O All of the above. When sending emails: 5 points Do not send attachments without the receiver's permission. Don't use emoticons (emotions). Use the Reply All option carefully. O All of the above 5 points Terminating a call is as important as beginning it for leaving a favorable final and often lasting impression: The one who places the call should be the one who ends it. Ending the call should not be done suddenly, the person ending it should inform the other person that the conversation is coming at its end. Effective phrases for ending are like Thank you for calling, I appreciate your call, It was nice talking to you.... When call is disconnected, it's the responsibility of the one who called to call back. All of the above