Question: If you wait to respond to a request that you are granting, you: a . put the reader in a positive frame of mind. b

If you wait to respond to a request that you are granting, you:
a. put the reader in a positive frame of mind.
b. may lose the goodwill of the person making the request.
c. save the reader's time.
d. show professional courtesy and increase the reader's interest.

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