ill Share Det Find : Paragraph Shapes Arrange Quick Styles Drawing Replace Select Dictate Design Idees Editing Vio CHAPTER 1 Continuing Case Carter Cleaning Company Investment in machinery was made the stores could be with Written and copyrighted by Gary Dessler PhD, one united attendent and none of the labor problemom Introduction expects from being in the real service buses The attractiveness of operating with wally no sed libero A maires me of this book is that human resource management action of his store to clude the day cleaning and rewag oohet withstanding back had decided by 2007 to expand the next ties like Recruiting, selecting, training, and rewarding employees are embarked in other words, on a strategy of wated domotion not just the job of a central HR group but rather a job in which every by adding new services Mat were mated to and come with free manager must engage. Perhaps nowhere is this more apparent than in existing con laundry activitiet. He added these won the typical small service business. Here the owner/managerulus wanted to better the used in in the terbangon no HR staff to rely on However, the success of his or her enterprise not currently had under a furthermore, he was put to to mention his or her family peace of mind) often depends largely on sending out the dry cleaning and press were that can coin Laundry it to add me who book the effectiveness through which workers are recruited, hved, trained evaluated, and rewarded. Therefore, to help illustrate and emphasize of what should have been our pole Line of services de rented och other Care the front line manager's HR role throughout this book we will use a Centers and was sent with continuing case based on an actual small business in the southeastern United States Each chapters segment of the case will state how the four more of the new of stress that we case's main player-owner/manager Jennifer Carter-confronts and audits own anste maand now solves personnel problems each day at work by applying the concepts and soft 550.000 and techniques of that particular chapter. Here background informan tion that you will need to answer questions that we in quent leverdwyn Her understand where chapters. (We also present a second unrelated application canecase incident in each chaptet) Carter Cleaning Centers Jennifer Carter graduated from State University in 2011 and considering several job offers, decided to do what she was pland Oestion to do into business with her father, lack Carter lack Carter opened his first laundromatin 1997 2001. The main attraction of these con Laundry but that they were capital other than one. These IN a