in 100 words Highlight points and concepts that provides constructive feedback or additional negotiation strategies that would improve union-management cooperation on this paragraph. Bargaining requires careful thought and consideration. The 70/30 rule implies that 70 percent of negotiation revolves around emotional intelligence with the remaining 30 percent being intellectual intelligence. Empathizing with the other party is a great approach to better understanding their needs and interests. In order to be successful in this area one must overcome the problem of projection. It is also necessary to understand external constraints and the importance of saving face. Negotiating for more than needed may create a winning situation for both party's. An essential part of creating durable deals is considering how the other party or side will be affected in the long run. Another thing to keep in mind is that anger can be used for good if you let it. Controlling one's emotions is key for obtaining success. Exposing only as much anger as you need to and being measured in your response can create a tactful situation. Knowing when and how to use humor can also be incredibly useful by allowing one to portray their confidence during negotiations. The host