In 2023, Accenture received the most 5-star ratings(25 categories) from Forbes in their Americas Best Management Consulting

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In 2023, Accenture received the most 5-star ratings(25 categories) from Forbes in their America’s Best Management Consulting Firms ranking. Jack Azagury, Accenture’s group chief executive for strategy and consulting, says that one of the keys to staying relevant is to prioritize technological development and skill building, making sure that they are ready for any kinds of clients’ requests across a wide range of industries, from banking to energy, from healthcare to retail, from IT to airlines.

Q1. A typical flow of projects involves 8 sequential steps and a team of 3 consultants (A, B, C), who are equally skilled at all tasks (e.g., the processing times do not change for different task assignments).
Steps Duration(days)
1. Define scope & expectations 452.
Investigate/observe/interview 203.
Analyze data 354.
Run simulations & predictions 155.
Draw conclusions 106.
Recommend for change 207.
Execute action plan 508.
Gather post-execution feedback 5
Each consultant must perform consecutive tasks and each task is performed by only one consultant (e.g., one consultant CANNOT “analyze data” and “execute action plan” without also performing the tasks in between.)

Assume that each month has 30 days. What is the maximum capacity (projects / month) for a 3-consultant project?

Q2. Each projectrequires on average18 months to complete, earning$60,000 for Accenture. How many activeprojects on average do they need to manage at any given time to achieve a revenueobjective of $600,000per year? (An active project is one that has started but has not been completed.)

Q3. Put the following five companies (write A-E)based on the provided description (e.g., might not necessarily match their real-world operations) on the Product-Process matrix.

A. Accenture operating as described at the beginning.
B. Accenture operating as described at the beginning but suddenly ALL of their clients ONLY need advice about ChatGPT.
C. CVS Minute Clinic – All visits are flat 10 minutes, steps are fully automated with highly trained clinic workers handling simple tests and providing consultation for a limited number of sickness.
D. Dunder MifflinThe Scranton, PA, company produces paper 24 hours a day, 5 days a week, efficiently turning wood chips into pulps and with automation pressing/drying into one paper type.
E. Marks & Spencer – known for extensively trying to standardize production for all their products, from food to clothing to homeware, into one process.