In a previous assignment, we began work with our groups and in this module we will work with our groups again to create a balanced scorecard for Empire State University. A balanced scorecard assesses the performance of an organization through four lenses: customer, innovation and learning, internal business and financial. Here is what your group will do:

Examine balanced scorecard information about SUNY Empire using the university's website.

Create a post in your Group Work Discussion thread for this assignment that lists several balanced scorecard features of SUNY Empire and why you think they are.

As a group prepare a summary of your findings by addressing:

Who SUNY Empire$$s customers are.

How they view the university.

How the university creates value.

What core competencies does the university need to leverage.