In an indirect message, valid reasons for the refusal are presented before the bad news. Which option is most effective?

a$.$ We're very sorry but our policy does not allow us to accept donations of used computing equipment.

b$.$ We had to establish guidelines for the acceptance of used computing equipment because only new computers provide warranties, compatible software, and come with matching peripherals.

c$.$ If we accepted your rather dated desktops and laptops, we would risk software incompatibility, high repair bills, and substantial replacement costs for missing input and output devices.

Which statement best Eonveys the bad news of the refusal?

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